Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Was this veterinarian able to perform all basic as well as complicated procedures?
They can perform basic procedures, but not really complicated ones
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.