I was very uncomfortable with the amount of foul language they used. I wish they had been more professional. Every time they left the room, the staff would immediately begin complaining about how much they disliked working there. It made me nervous, and I didn't go back. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating. They definitely weren't easy to reach in an emergency. I was forced to call the emergency room in the middle of the night and was really scared.