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Harford Primary Care

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Harford Primary Care
Harford Primary Care
(26 Reviews)
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615 W McPhail Rd Bel Air, MD 21014
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Harford Primary Care

Harford Primary Care practices at 615 W McPhail Rd, Bel Air, MD 21014
Primary Specialty

Uncategorized

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615 W McPhail Rd, Bel Air, MD 21014
Consumer Feedback
(26 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
View All 26 Reviews Add a Review
Recent Reviews
disorganized , poor availability for the working adult
by jeannine xxx.xxx.250.50
May 15, 2020
My doctor an absolute expert in the field, highly recommend him.. I would never feel unsafe or apprehensive in their care. All my questions were answered, and I feel a lot more confident and hopeful about the future. They never left me for an extended period of time and I never felt ignored. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional.

However, the security of my checking account was compromised by another unrelated company and had to be changed a few days after writing them a check for about $36. (the check was written just a few days after the bill arrived). We immediately wrote a new check a few days later from our new account when we discovered that the first check was not paid. My wife and I both contacted them immediately when we received another bill to explain what happened, even the customer service staff at the bank communicated with them but ultimately a billing supervisor refused to waive the $25 fee. The second check the bank had mailed was not processed by Harford Primary billing, so a THIRD check was mailed and finally credited. We worked closely with our bank and with Harford Primary's billing staff to see what was happening, since we really wanted Harford Primary to be paid promptly. The billing staff was very understanding and helpful , it was a supervisor who was cold hearted (our opinion only) and did not help, not backing down on the $25 fee.. By the way, we have near perfect credit and have not had any fees for bad checks ever because we don't intentionally write a bad check. Harford Primary should not have punished us for something we had no control over. Other than this issue with billing, we have only praise for the physician and staff. We don't plan on using Harford Primary in the future as a result of this billing issue. Most would have been understanding after all we went thru when our checking account was compromised. We did all we could do to responsibly see that they be paid a $36 balance.
by Tom Conroy xxx.xxx.68.245
November 02, 2012
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Recent Polls
Were the restrooms clean at this provider's office?
Absolutely
Did the waiting room furniture appear to be clean?
Yes
Are you going to visit this provider again?
Absolutely
Did this provider answer all of your questions?
Yes
Did this provider seem knowledgeable and competent?
Definitely
by Anonymous xxx.xxx.41.243
March 26, 2019
Was this provider's staff friendly?
Friendly Enough
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Was this provider friendly?
Yes
by Anonymous xxx.xxx.121.2
May 01, 2013
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