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Banfield the Pet Hospital

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Banfield the Pet Hospital
Banfield the Pet Hospital
(5 Reviews)
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10136 Two Notch Road Suite 109C Columbia, SC 29229
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About

Banfield the Pet Hospital

Banfield the Pet Hospital is a Animal Hospital facility at 10136 Two Notch Road Suite 109C in Columbia, SC.
Primary Specialty

Animal Hospital

Map and Directions
10136 Two Notch Road Suite 109C, Columbia, SC 29229
Services Banfield the Pet Hospital practices at 10136 Two Notch Road Suite 109C, Columbia, SC 29229.

Animal hospitals offer general and emergency pet care services. Some animal hospitals offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Banfield the Pet Hospital in Columbia, SC, please call (803) 462-1076 for more information.
Consumer Feedback
(5 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
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Recent Reviews
O NOT GO TO BANFIELD PET HOSPITAL. Without being given advance notice, I was just told that they have a new policy to cancel appointments if you are 5 minutes late. Dang, I sat that long on Two Notch trying to turn left to get there. I've been a client there for 10 years. I asked to speak to the manager and there's not even one there today. No, I'm not rescheduling. I'm finding another vet. I spent 30 minutes on the phone in their parking lot trying to reach someone with corporate to see if I could get it resolved and get Joey in. Finally got a live person but their stupid phone system had transferred me to billing incorrectly. She transferred me to Customer Advocacy Team where I got a VM saying they were having a team meeting and it hung up. Didn't even give me the option to leave a message. While I was on hold in the parking lot for a total of 30 minutes, I sent an email to every place on Banfield's site I could send an email. Gave up and headed home. On way, finally got aholdof someone on the CAT. She was not allowed to confirm or deny the 5 minutes late policy and all she could do was forward my info to the hospital and the hospital area manager and I would hear back in 3 to 5 business days. So I told her I was not going back to Banfield (after 10 yrs) and wanted to cancel my Wellness Plan. More holding. Finally talked to them and dang if I don't have to pay for 2 more months even though I'm not going back there.
by newscmom xxx.xxx.213.80
August 29, 2015
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Recent Polls
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.240.10
March 07, 2013
Did this veterinarian have a large selection of medication available for your pet?
No, they didn't carry the medicine I was looking for
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider rush your appointment?
Not too much, but somewhat
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous xxx.xxx.230.170
January 27, 2013
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