Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.