My grandmother was left unattended in the lobby after dinner & another resident tried to pull her up onto her feet. She fell & broke her hip.... Then she died! WRONGFULLY! DO NOT send your loved ones here! You will regret it. They were great in the beginning... attentive & cheerful, but that ended all too soon.
My heart goes out to you if you have to find reliable, dependable, devoted care for your loved ones. Be wary, be persistent, be vigilant. NO ONE cares for your loved ones like you do. They care about that monthly payment though! You can believe that!