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The Arches Assisted Living

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The Arches Assisted Living
The Arches Assisted Living
(5 Reviews)
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9 Summer Street Northfield, NH 03276
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About

The Arches Assisted Living

The Arches Assisted Living is a Retirement Communities facility at 9 Summer Street in Northfield, NH.
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Retirement Communities

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9 Summer Street, Northfield, NH 03276
Services The Arches Assisted Living is listed as a retirement community in Northfield, NH.

Contact The Arches Assisted Living to discuss your retirement living needs in the Northfield, NH area at (603) 286-4077 or schedule an appointment to visit the facility located at 9 Summer Street, Northfield, NH 03276.
Consumer Feedback
(5 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
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Recent Reviews
The owner is the snake in Jungle Book, don't look into hers eyes. The place was dangerous for residents when my mother was there. Had the place caught fire, most of the residents would have perished. The state gave her warnings which she ignored until they shut her down. She will tell you anything to get your money. STAY AWAY.
by Me xxx.xxx.80.236
December 20, 2012
I can unfortunately back up GRad's story. Do not give the owner a large deposit up front because if you want to move your loved one or they pass away, the owner cannot pay the money back because The Arches has filed for bankruptcy. She gives you a receipt that says "Community Fees" which means non-refundable. Because she is using the large deposit towards the room fee each month it is not considered illegal per say. I did find out down the line that she could get in trouble for not having a signed contract outlining what the deposit means etc. so if you didn't get your money back and want to complain to the Attorney General you can.

I would say some of the staff are good but some are not. They definitely don't give enough individual care. The owner and the staff told my family that the doctor said a certain thing to get us to do what they wanted. When I talked to the doctor directly he said that he had never recommended that and would recommend a more humane but timely solution... which is why they didn't want to do it.

Meredith Bay Colony Club has much better staff. They are always open to tlaking with you and treat you in a professional manner. And the facility is new and has been built to work well for people with dementia. They also have independent and assisted living for non-memory so they have several sources of income and are more stable financially.
by Advocate xxx.xxx.197.180
July 30, 2012
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Recent Polls
Would you refer this retirement community to a family member or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous xxx.xxx.76.93
February 09, 2013
Did this provider ever postpone your appointment?
Sometimes, a little too often
How would you compare this retirement community to other retirement communities that you have visited?
Not the worst, but certainly not the best
Were the waiting room chairs comfortable at this retirement community's office?
They were average
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did this provider answer all of your questions?
Some were answered
by Anonymous
March 28, 2011
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