Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was it easy to make an appointment with this provider?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously