ServicesIronmaster Llc is a Fitness Supplier at 21828 87th Ave Se Unit E, Woodinville, WA 98072. Wellness.com provides reviews, contact information, driving directions and the phone number for Ironmaster Llc in Woodinville, WA.
ordered a Ironmaster LLC product through amazon, hefty shipping. somewhere along the line two orders were accidentally filled and we were charged for both. Tried to explain the situation to customer service,,,who said it was not their mistake. They followed procedures and policy and will charge the $39.00 we already paid for for return label...very unapologetic-ally . We understand Mistakes are made..we were charged 80.00 for shipping, I just cant understand how rudely customer service was...we purchased a 360.00 product from them...and was charged twice. They hostile man was offended..he responded as if it was done intentionally. It is sad that they do not value their customers. The President responded by saying his customer service followed all procedures and policys that they are required to ... We are not a company ...and cant afford this mistake . Just amazed at how this company responds to its customers. Sadly we will be returning both products with an 80.00 charge. BEWARE!