I was left in the appointment room by myself, but they eventually returned. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional.