Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Were the staff members able to answer your questions?
Yes, they were able to answer my questions