Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Were the kennels and holding areas clean?
Yes, they were spotless
Was this provider late to your appointments?
No, they were on time
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable