Fastenrath Sheri Dvm Veterinarian

Fastenrath Sheri Dvm Veterinarian
Fastenrath Sheri Dvm Veterinarian 4296 University Drive Northwest Huntsville, AL 35816
About

Fastenrath Sheri Dvm Veterinarian

Fastenrath Sheri Dvm Veterinarian is a Animal Hospital facility at 4296 University Drive Northwest in Huntsville, AL.
Primary Specialty

Animal Hospital

Services Fastenrath Sheri Dvm Veterinarian practices at 4296 University Drive Northwest, Huntsville, AL 35816.

Animal hospitals offer general and emergency pet care services. Some animal hospitals offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Fastenrath Sheri Dvm Veterinarian in Huntsville, AL, please call (256) 837-9700 for more information.
Consumer Feedback
(4 Reviews)
Service
5 star average for Service
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
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Recent Reviews
Don't come here late. They will scold you. And if your dog is active in between sessions, they will scold you. If you express a different opinion, they won't treat your dog anymore.

My 14 month old puppy jumped into a pool and swam before a session. The tech was unhappy about it and said Ruby should not swim. When I explained she was an active puppy and I would not confine her because I thought it was cruel (she was confined for a week prior to her therapy & it was no fun for anybody), the tech disagreed and we got into a debate about it. I felt the back & forth was unproductive and ended it by asking for my dog so I could leave.

The 2nd session, I was 20 minutes late because I missed the exit & went to the end of Hwy 53. Got scolded by the receptionist & the technician. Today, I was 1/2 hour late because I had a flat at midnight, got in at 3 a.m. & we overslept. Instead of telling me to just reschedule, they went ahead and took my dog but again scolded me for being late. I'd rather reschedule than hear that. I told them this would be Ruby's last appointment.

After reconsidering (they are helping Ruby) I called them & told them that I'd rather reschedule than be scolded. I'm not a kid & know that I'm late. Rescheduling is better for me & said so.

At first the manager, Christine, said OK to rescheduling rather than scolding but after we agreed to do that going forward, she then said I had been combative with her staff. She cited these 2 incidences and then told me not to bring Ruby back. Right... OK. Hmmmm... She said the doctor agreed. Thanks Doc :-(

I do think they help dogs but I personally do not like being scolded when I'm late due to an anomaly or being scolded because I have an active puppy that I won't confine. Most of the therapy dogs they treat are not young puppies. So if you use these guys, DON'T BE LATE and if they tell you to not let your dog run & jump around, just say "OK." A different opinion than theirs will get you kicked out!
by cubgirl xxx.xxx.183.72
July 01, 2015
Recent Polls
Would you recommend this animal hospital to others?
Yes
Did this provider listen to your input and concerns?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.153.170
May 06, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.97.166
June 23, 2012
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