Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Do you feel that the staff at this facility enjoy caring for your loved one?
Somewhat, but not all the time
Did this facility provide a wide variety of enjoyable activities for your loved one?
Yes, they have plenty of activities for my loved one
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Were the hallways and residents' rooms brightly lit and well decorated?
No, the rooms were dimly lit and poorly decorated