Do the staff members at this facility help residents eat?
Absolutely! The staff makes sure the residents are always well fed
Do you feel that the staff at this facility enjoy caring for your loved one?
Yes, they're always happy to see my loved one
Is your loved one's individuality respected at this facility?
Yes, they understand how important it is
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this facility immediately make your loved one feel welcome?
Definitely, they made my loved one feel like a part of a family