They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. I was a little worried that they would end my massage early, because I've had that happen at other places, but they didn't at all. They gave me a very long massage, and it was fantastic. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times.