Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would