Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Does this provider treat their staff well?
Kind of, but not very well
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.