Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider listen to your input and concerns?
Yes
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring