Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Did this counselor provide a comfortable chair for you during the session?
Yes