Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this counselor answer all of your questions?
Every question I had was answered thoroughly
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information