Did this counselor answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me