Was it easy to find parking at this provider's office?
Yes, it was convenient
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain