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Roxana Kerns, MD

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Roxana Kerns, MD
Orchid Aesthetics Medical Spa
(5 Reviews)
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57 west 57 street Suite 1203 New York, NY 10013
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About

Roxana Kerns, MD

Cosmetic non surgical procedures :

Acupuncture,
Fillers/Botox,
Laser treatments,
Fat Transfer and PRP
Sclerotherapy
Body sculpting
Skin care : Medical grade, Chemical peels, acne treatments
Laser rejuvenation for face and body, IPL, laser hair removal, hair regrowth with PRP
Years In Practice 16
Primary Specialty

Anesthesiologist

Gender Female
Certification board certified
Payment Options cash, amex, discover, visa,master card
Map and Directions
57 west 57 street Suite 1203, New York, NY 10013
Services Cosmetic Acupuncture
Restylane, Juvederm, Radiesse
Botox/Dysport
Laser Skintight,Laser hair removal,IPL
Fat Transfer, PRP
Sclerotherapy for spider veins and varicose veins
Dr. Kerns skin care all natural, medical grade
Body sculpting , cellulite treatment, lipotrophic B12 injections
Laser rejuvenation for face and body, IPL, laser hair removal, hair regrowth with PRP Additional Services Aesthetics, Anti- aging, cosmetic non surgical
Consumer Feedback
(5 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
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Recent Reviews
Last month, I paid cash upfront to buy the special for 2 vials of Kybella for $800. I got one vial last month and this week, I went there to get my 2nd vial. Initially, I didn't want to pay for treatments ahead of time but Roxana Kern was pushy, which is why I paid $800 cash upfront. In hindsight, I realize that my doubts have been justified. Never again will I prepay for any specials/promos! Once they take your money, it's OVER! NEVER any customers when we were there. Didn't see any scheduled appts in her schedule book either. These 5 star reviews seem to be written by the staff here.

There's an English Bulldog in the office. I'm a HUGE animal lover. Before I came today, I bought him 10 AUTHENTIC BEEF RIB BONES. Very expensive! I washed them very clean about 10 times, wrapped them carefully & kept them overnight in the fridge for freshness. Last time, I asked Kern if I can bring him bones and she said I can bring him "ANYTHING." He was even playing with a BONE last time we were there!

So I brought the bones in today for the dog and Kern did not even look at them, just flicked her hand & condescendingly said "NO NO! Don't give them to him. He's ALLERGIC." Told me to throw them away! She did NOT even say a simple thank you after how thoughtful I've been. I told her I was happy to bring bones for her dog and traveled a LONG way, transferred 2 times on subway while holding the bag of heavy 10 BIG BONES just for her dog. I was surprised but calmly said, why don't you say thank you? Why tell me a different story because you never said he was allergic before. I was just being thoughtful.

Suddenly, she started frowning at me condescendingly, rudely told me that I NEEDED BOTOX in between my eyes! I said I'm old and I do not have much wrinkle in between my eyes and I don't want botox.

I called the front desk woman beforehand a few times last month and also this week and each time, she told me that there is a promo for new patients for 2 vials of Kybella with 1 FREE TOUCH UP 6 weeks later. That is ALL SHE SAID so when my daughter & I mentioned this to Kern when we saw her, she said there was NO such promotion & SCREAMED AT US! She also got in my DAUGHTER'S face up close as if she was about to HIT her, face red, eyes huge, & told her to SHUT UP! I was EXTREMELY shocked!

Even animal mothers attack those who attack their babies. I was RIGHT THERE with my daughter in the same room but she dares SCREAMS at her to "SHUT UP?!" This is sign of a psychotic woman. How dare she yell at my baby? She even told ME to shut up several times!

I said I want my money back and she said she WILL NOT give me my money back. In my HONEST OPINION, she acts like a psychotic nutcase. If you see her, you will notice that she does NOT look like she is in her right mind.

Also, the dog barks SO loudly nonstop. She does not even put him away & lets him stay in the exam room when we're there. That place is run amok! Extremely unprofessional, unsanitary to say the least. It's illegal to keep animals running around like this freely in a doctor's office with patient's around. The dog scratched my daughter & me a couple times, ripped my daughter's pants, but we didn't say anything.

They need to be INVESTIGATED. I don't think Kern even has her doctor's license. She is a fraud. She does not know how to say 'thank you,' 'you're welcome,' 'please,'. This woman is ill-mannered.

I was very happy to bring the bones for the dog. No idea it would turn out like this. Now I cannot trust medspas anymore. It is so sad that some people like Kern cannot truly understand and appreciate people's good hearts & intentions. They are greedy & only care about money. SO dry, cold at heart. Now I understand why some people prefer animals over humans. The owner is WORSE than her dog. Honest opinion, she needs to shut down her office and get treatment for her mental problems.

Suggest you record conversations with her as she WILL tell you a different story! Steer clear of this place! Be careful.
by Honest Reviewer xxx.xxx.105.82
June 25, 2019
Dr Kerns treated our teenage son with the right advice and medicine. Very adequate and knowledgeable. Definitely, we recommend her,

Joost and Cornelia van Krevel
by corneliavankrevel xxx.xxx.233.76
June 05, 2017
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Recent Polls
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.47.232
July 24, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.88.149
July 01, 2012
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