Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up