Did this provider answer all of your questions?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider treat their staff well?
Yes, they treat their staff with respect
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did the massage therapist have overly calloused hands?
No, they didn't have calloused hands