Mallory Hatfield, MD

Mallory Hatfield, MD
Hatfield Cardiology, LLC 46 North Street Hyannis, MA 02601
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Consumer Feedback

(27 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider rush your appointment?
Not too much, but somewhat
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this cardiologist friendly?
Yes
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous xxx.xxx.108.146
June 05, 2013
What made my experience a lot more comfortable was the doctor's amazing bedside manner. I've never had a provider be so friendly and welcoming! T They always make an extra effort to be polite and courteous. I am going to refer everyone I know here.
by Anonymous xxx.xxx.165.86
May 20, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.108.100
April 10, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Jane/Peter Freeman xxx.xxx.220.149
August 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.231.151
June 04, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.240.116
April 03, 2012
She needs to treat people with more respect. She wasn't overly rude but she could have been a lot nicer. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. I was disappointed that their staff didn't seem to respect them very much. Not only was she unwilling to seek any sort of advice from anyone else when she didn't have an answer for me, she highly discouraged me from seeking anyone else's opinion.
by chathamsport
March 06, 2012
It doesn't matter how many times I come here, they just cannot seem to remember my name and they make no effort to even try. I'd rather go to someone else who might actually appreciate my loyalty and business. I felt comfortable that the medical equipment they used was up-to-date and completely safe. I knew I was in good care.
Their staff was not that friendly, and didn't go out of their way to make me feel welcome.
by sandwichsuper
March 04, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the waiting room chairs comfortable at this cardiologist's office?
Extremely comfortable; I could have fallen asleep
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
February 22, 2012
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They never left me for an extended period of time and I never felt ignored. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by Trish
February 15, 2012
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