Gerald Germano, MD

Gerald Germano, MD
Childrens Medical Associates 20 Westfield Avenue Ansonia, CT 06401
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Consumer Feedback

(32 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
They were my husband's and now my son's pediatricians and they are great. No matter what time or day it is if you call them after hours they will call you back within 5 min of leaving a message and they are very friendly, informative and flexible...
by PMiller
January 04, 2012
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
November 08, 2011
Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by Happy Mom
November 02, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
October 10, 2011
Were the waiting room chairs comfortable at this pediatrician's office?
Yes
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
October 03, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes, they had everything for kids of all ages
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did the pediatrician ever make you feel like an inadequate parent?
No, they never made me feel like a bad parent
by Anonymous
July 29, 2011
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
July 05, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
No, they made everyone sit together
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
June 05, 2011
Did you experience unnecessary pain during your visit?
No
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
No, they made everyone sit together
by Anonymous
April 12, 2011
Was the waiting area spacious?
Yes
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this pediatrician allow you to be with your child at all times?
Yes, they allowed me to accompany my child
by Anonymous
March 22, 2011
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