Surender Vaswani, MD

Surender Vaswani, MD
Allergy & Asthma Clinical Center - Columbia 8860 Columbia 100 Parkway, Suite 210 Columbia, MD 21045
Add a Review

Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
They definitely didn't answer all of my questions, which was annoying. I had hoped to get a lot more info, but didn't get much. I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available. They are WAY overbooked and the staff is clearly overworked and not knowledgeable at all. I've never been in there when the waiting rooms weren't packed with a bunch of people. They seem to be more concerned about quantity of business over quality. I was completely distressed during my appointment. I was unable to relax and ended up having to leave after talking to the doctor and actually being brought to tears by his unhelpful, arrogant attitude. They would not give me the information I needed in order to switch to a new doctor either. The doctor actually told me that since I didn't want to see him anymore, let my new doctor figure it out for themselves, he would not give them information they were requesting pertinent to my care.
by Hayfevergirl xxx.xxx.78.203
January 03, 2014
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office too cold?
Not at all, it was the perfect temperature
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.16.2
October 15, 2013
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.182.7
June 07, 2013
Are you going to visit this provider again?
Sure
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.169.53
December 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.13.60
August 27, 2012
They answered most of my questions but I could have used more information. Their staff was friendly enough, but they didn't go out of their way to help me. I felt like my needs were mostly met, but they didn't make any extra effort. The office was very easy to locate. I didn't have any trouble finding it at all. Something
just did not click between myself and the staff...the visit was for my son..allergy onset...honestly, i am still a bit confused.
by just a mom xxx.xxx.226.153
May 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.18.53
April 24, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider promptly return your phone calls?
Yes
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider have helpful information available online?
Yes
by Anonymous
January 10, 2012
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
by Anonymous
December 19, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this asthma - allergy specialist's staff friendly?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
November 18, 2011
Add a Review