Samuel Miller, MD

Samuel Miller, MD
Mody & Miller, MDs 14 Wellham Avenue North West, Suite 201 Glen Burnie, MD 21061
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Had a VERY negative experience at Dr. Miller's office on today 12/07/2023. I am personal caregiver to my mom, and we had a 3 month follow up appointment. I was unaware of a balance that owed I did not get a bill in the mail although the receptionist stated rather rudely that one was sent. I asked if she (my mother) could still be seen and of course the answer was no. As a medical assistant who works in a primary care office, I understand things can fall through the cracks. I will also mention here that the office I work for refers ALL our neurology consult patients to DR. Miller's office.
The receptionist was extremely rude and had cut me off several times. Called me rude when I stated that I was unaware of balance. She was NOT helpful and did little to improve over patient experience. Especially knowing the waiting room was full of other patients waiting to see the provider as well.
Going forward I will make my office manager as well as all 7 of providers to find another neurologist to refer our patients to.

To end this, you treat EVERY patient how you would want your relative treated if they needed care. This will not happen if you go to Dr Millers office.

by FELICIA S DIXON xxx.xxx.211.168
December 07, 2023
Did this provider use excessive foul language?
No
Did this provider ever postpone your appointment?
No, they never postpone my appointment
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.44.207
November 18, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.238.253
November 06, 2013
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous xxx.xxx.48.124
September 09, 2013
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Would you recommend this provider to others?
Absolutely Not
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this neurologist answer all of your questions?
Some were answered
by Anonymous xxx.xxx.70.91
April 18, 2013
Was this neurologist friendly?
Yes
Was the waiting area spacious?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.226.219
February 07, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.56.120
September 05, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Would you recommend this provider to others?
I Already Have
by Anonymous
February 27, 2012
Did this provider seem irritated to be working with you?
No, they were polite
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider give unbiased advice?
Yes
Did this provider answer all of your questions?
Yes
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
January 17, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Are you going to visit this provider again?
Sure
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
November 28, 2011
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