When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.