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Hugh Hetherington, MD

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Bozeman, MT

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Hugh Hetherington, MD
Big Sky Cosmetic Surgery
(14 Reviews)
> Get Phone Number & Directions
925 Highland Boulevard 1190 Bozeman, MT 59715
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Consumer Feedback

(14 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Are you going to visit this provider again?
Without a doubt!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Are you satisfied with your results?
Yes! I couldn't be happier!
by JJ xxx.xxx.132.170
November 17, 2013
Was the waiting area spacious?
Yes, extremely spacious
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you feel that your appearance was unnecessarily criticized by this cosmetic surgeon?
Not at all! They are always very encouraging and supportive
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by TM xxx.xxx.132.170
August 31, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by MK xxx.xxx.158.56
August 24, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.8.135
March 06, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this cosmetic surgeon answer all of your questions?
Every question I had was answered thoroughly
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by KJ xxx.xxx.22.60
January 27, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this cosmetic surgeon friendly?
Extremely Friendly
by Bob M. xxx.xxx.182.30
January 05, 2013
Did the cosmetic surgeon seem to be inexperienced in the procedure you were hoping to have done?
Absolutely! They had been doing my procedure for years
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did the cosmetic surgeon pressure you to book your surgery right away instead of giving you time to think it over?
Not at all! I was able to schedule my surgery at my own convenience
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Newt xxx.xxx.64.198
January 03, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did the cosmetic surgeon pressure you to book your surgery right away instead of giving you time to think it over?
Not at all! I was able to schedule my surgery at my own convenience
Did the cosmetic surgeon seem to be inexperienced in the procedure you were hoping to have done?
Absolutely! They had been doing my procedure for years
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by mw xxx.xxx.133.34
December 16, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider thoroughly explain your procedure and the recovery process?
Yes, the entire process was thoroughly explained and they answered all my questions
by Anonymous xxx.xxx.116.182
December 12, 2012
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by BJ xxx.xxx.201.186
December 10, 2012
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Map and Directions
925 Highland Boulevard 1190, Bozeman, MT 59715