Shaun Hill, OD

Shaun Hill, OD
121 North Grand Avenue East Springfield, IL 62702
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Would you recommend this provider to others?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Was this provider friendly?
Yes
Did this provider take time with you at your appointment?
Yes
by Anonymous xxx.xxx.132.152
August 28, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.64.254
August 24, 2012
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
March 09, 2012
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
December 22, 2011
Was the waiting area spacious?
Yes
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
Were the waiting room chairs comfortable at this provider's office?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
December 16, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you experience unnecessary pain during your visit?
No
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
December 08, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Their eye equipment was so new and advanced I had never even seen it before. It was so much better than other optometrists I've been to. They have really great customer service here. They always put their customers first, regardless of the situation. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times.
by Anonymous
September 19, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
July 11, 2011
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They gave me sufficient information to make a decision about my treatment plan. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them.
by Anonymous
April 15, 2011
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