Larry Cohen, OD

Larry Cohen, OD
920 Polk Houston, TX 77002
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
I was very impressed by how knowledgeable they were about every type of contact. They were able to answer all my questions. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by Charlotte xxx.xxx.16.50
January 10, 2014
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.117.9
October 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.107.245
April 30, 2012
Did this provider rush your appointment?
No
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
August 31, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
June 21, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider have helpful information available online?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider treat every client equally?
Yes, they don't show favoritism
Are you going to visit this provider again?
Without a doubt!
by Anonymous
June 16, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
May 18, 2011
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