John Carlson, MD

John Carlson, MD
Retina Consultants of Southern California 11340 Mountain View Avenue, Unit B Loma Linda, CA 92354
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider rush your appointment?
Not too much, but somewhat
Were the waiting room chairs comfortable at this provider's office?
Not really
Was the waiting area spacious?
No, it was rather cramped
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
by Anonymous xxx.xxx.48.176
January 01, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Joyce xxx.xxx.162.181
August 12, 2012
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider friendly?
Very! The most welcoming office I've visited!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
March 08, 2012
I felt unwelcomed by their unfriendly, rude, and straight up cold behavior towards me. I hope they don't treat all their patients like that. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their patients better. If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best.
by Anonymous
February 20, 2012
Was this provider friendly?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
September 28, 2011
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They gave me sufficient information to make a decision about my treatment plan.
by Anonymous
August 01, 2011
Does this provider use current and safe equipment?
Fairly current
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
March 16, 2011
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