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Thelma Fernandez, MD

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Thelma Fernandez, MD
Thelma Fernandez
(7 Reviews)
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1601 West Avenue J, Suite 101 Lancaster, CA 93534
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.254.109
April 30, 2012
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Does this provider have a good professional reputation within your community?
Not really, it could be better
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Was this provider's office too cold?
No, it was fine
by Anonymous
January 03, 2012
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Was this fibromyalgia doctor friendly?
Friendly Enough
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Does this fibromyalgia doctor use current and safe equipment?
Fairly current
by Anonymous
December 16, 2011
It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They are always prepared for my appointment and remember everything about me. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times.
by lety sandoval
August 26, 2011
They definitely promised me a few things that they weren't able to fulfill. Most of what they said was accurate, but not all. The office was easy enough to find. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better.
by kk
August 19, 2011
Was this provider's office clean?
It could have used some cleaning
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous
July 12, 2011
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous
June 14, 2011
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Map and Directions
1601 West Avenue J, Suite 101, Lancaster, CA 93534