Carmel Kelly, DO

Carmel Kelly, DO
1093 N Main St Randolph, MA 02368
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
3 star average for Recommended
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. However, I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. My mom has gone to her for soooo many years without diagnosis of a seriously escalating issue with her memory. I made an emergency appointment for a referral, and the staff was wonderful to accomodate. When the day arrived, it was treated like a check up. I didn't get a referral. When I asked if she still has to come back in 4wks for her scheduled appointment Dr Kelly said yes. I'm thinking: TO DO WHAT?? draw more blood and send her home with no medicine, treatment, specialist's opinion/referral...if you are looking for an average doctor, you might be ok. If you want anything more special, seek elsewhere.
by Tara xxx.xxx.154.188
September 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.85.117
September 07, 2012
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this geriatrician answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
November 29, 2011
Did you feel safe in this provider's care?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
November 28, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were the waiting room chairs comfortable at this geriatrician's office?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
June 29, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
June 28, 2011
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous
April 01, 2011
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