Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider have helpful information available online?
No, just a basic listings page
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed