Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Were you able to relax during your appointment?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes