Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They've never pressured me to get any enhancements that I didn't need or wasn't interested in. They're always very respectful. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. The office was very easy to locate. I didn't have any trouble finding it at all.