The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. I was given a polite greeting when I walked in. It was nice to be acknowledged. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.