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Richard Pagan, OD

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Richard Pagan, OD
Pine Bush Eye Associates
(3 Reviews)
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70 Main Street, P.O. Box 949 Pine Bush, NY 12566
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Consumer Feedback

(3 Reviews)
WhenI visited I was very impressed with his thoroughness. However, I was overbilled. After insurance coverage and VSP one pair of eyeglasses and the appointment cost $645. A week later I was informed that due to an insurance billing error, I had been overcharged by $100. Still that is the most I have ever paid for my annual exam and glasses. The frames were nice and fit perfectly.

I also took my daughter for an exam and contacts. They said she had a special condition and could only wear the most expensive lenses currently made. They would not give her a prescription except for that brand. In addition, the prescription was wrong. We had eyeglasses made at another place and then she saw another optometrist. The new optometrist corrected the prescription and we had to had the lenses remade.
by DeeDee xxx.xxx.94.68
April 17, 2018
This guy engages in high pressure billing practices and orders unnecessary medical testing. I went in for a routine exam and was told after a follow up that they would almost never charge my vision insurance except for glasses materials. It would almost always go through my medical insurance. They also bill you up front for expenses that are covered by the insurance company. Be careful and check with your insurance company before you give them money. They have a contractual obligation to the patient to charge them after they have billed the insurance company and received the claim. I will be filing a formal complaint with my insurance company provider against them.
by M. G. xxx.xxx.207.8
May 18, 2016
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Do you think that the provider's staff are well trained?
Yes
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
by Anonymous xxx.xxx.169.185
March 05, 2014
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Map and Directions
70 Main Street, P.O. Box 949, Pine Bush, NY 12566