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Vilas Deshpande, MD, IMG

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Vilas Deshpande, MD, IMG
Lehigh Valley Pediatric Associates
(10 Reviews)
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401 N 17th St Allentown, PA 18104
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
BEWARE: THIS PRACTICE CHARGES TO TRANSFER MEDICAL FILES!!! Additionally, Lehigh Valley Pediatric Associates nurses are unwelcoming and the Admin personnel are snarky and combative.

Thinking about becoming a client of Lehigh Valley Pediatric Associates? Well, get ready to open up that wallet! This practice charges for the smallest bit of paperwork. And if you then decide to leave Lehigh Valley Pediatric Associates, then get ready to pay even more for transferring the medical files because it's their "Standard Office Policy".

Thanks for holding my child's medical file hostage. You were paid for your services then you milk your clients for that same paperwork? How pathetic! Good to know you don't actually care about the welfare of your patients. I'll be sure to pass word about your "Standard Office Policy". I should mention that I called 3 of your competitors, neither charge for the transferring of files because that's simply their "Standard Office Policy". Take a guess where you can stick that flash drive LVPA.
by Deniz R. xxx.xxx.251.36
August 17, 2015
I've been taking my son to LV Pediatrics for 6 years. There have been multiple occasions where I have had to repeat visits because I was told something was viral and it wasn't. Today I have called them at 1 p.m. it is 4:20 and I am still waiting to here back. The nurse practitioner is terrible. Don't go to her. I like Dr. Totliani but rarely do I get to see him it is usually the nurse practitioner. Sometimes the wait time is very long once you get back to the examine room. Dissatified and looking for another doctor.
by Dissatified xxx.xxx.22.241
February 05, 2013
My child has been a patient here for several years. The doctors are great; scheduling appointments are the trouble. The Allentown office says they are open until 8:00 and the LV Peds website claims they have flexible hours, but this is not really true. If you call for an evening appointment, say 6:00, but they only have current scheduled appointments in their system until say 3:30, they will not let you make a 6:00 appointment until appointment times are filled between 3:30 and 6:00. That is wrong and poor patient care. Many families choose a health care provider based on the fact that evening hours are available. If LV Peds truly is not open until 8:00, then they should not advertise their hours to be as such- it is only fair to families to be able to make an informed choice in choosing a provider which has hours which work for their schedule. If LV Peds would rather close early than to be open until 8:00 pm as they state on their website and see children who are in need of medical attention, no matter how big or small the issue then I think that speaks volumes as to the level of care they are willing to provide.
by Parent who unfortunately needs to seek a new provider xxx.xxx.110.74
November 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.82.110
April 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.66.56
March 26, 2012
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
Yes, they had a "sick" and "well" area
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider promptly return your phone calls?
Yes
by Anonymous
January 27, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Yes, they informed me about child safety and nutrition
Was this pediatrician able to answer all your questions about immunizations?
Yes, they answered my questions
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Do other parents within your community respect this pediatrician?
Absolutely! Every parent in my community thinks very highly of them
by Anonymous
January 25, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
June 28, 2011
My appointments don't usually get canceled here, but it's not unheard of either. I never know, it's usually a 50-50 chance. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by N.S
June 27, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
April 21, 2011
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Map and Directions
401 N 17th St, Allentown, PA 18104