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Alan Westheim, MD

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East Stroudsburg, PA

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Alan Westheim, MD
Medical Assoc Of Monroe
(12 Reviews)
> Get Phone Number & Directions
239 E Brown St East Stroudsburg, PA 18301
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Was this doctor's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.211.211
September 04, 2014
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Would you refer this provider to a family or friend?
Yes
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
by Anonymous xxx.xxx.232.191
June 17, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider use excessive foul language?
No
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by Anonymous xxx.xxx.128.115
March 27, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider use excessive foul language?
No
Does this dermatologist use current and safe equipment?
Yes
Does this provider give unbiased advice?
Yes
Was this dermatologist's staff friendly?
Yes
by Anonymous xxx.xxx.53.79
January 30, 2013
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
by Anonymous xxx.xxx.60.83
November 23, 2012
It doesn't matter how many times I come here, they just cannot seem to remember my name and they make no effort to even try. I'd rather go to someone else who might actually appreciate my loyalty and business. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. They were very polite and helpful and made sure that I had everything I needed. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. It never fails how long I have to wait on hold when I call them. I'm always put on hold forever and I find myself not even wanting to call.
by juaqui
October 26, 2011
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider give unbiased advice?
Yes
by Anonymous
October 12, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
October 05, 2011
Does this provider give unbiased advice?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
September 22, 2011
Did you experience unnecessary pain during your visit?
No
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous
July 29, 2011
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Map and Directions
239 E Brown St, East Stroudsburg, PA 18301