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Stephen Solotoff, MD

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Stephen Solotoff, MD
(23 Reviews)
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191 Presidential Blvd Ste 103 Bala Cynwyd, PA 19004
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Was this provider's staff friendly?
Friendly Enough
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous xxx.xxx.171.105
December 26, 2013
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.248.21
August 26, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.73.21
March 09, 2013
My appt with Dr. Solotoff was HORRIBLE. I came to get a minor procedure done, that a colleague had done there before). When I tried to pay my $35 copay with a credit card, I was told they took cash only and the closest ATM was 1.5 miles away (no one had told me this in the two phone conversations I had with the receptionist prior to the appointment). After I returned with cash, I was brought into the exam room. Upon entering, Dr. Solotoff made a sexist comment to me, laughing like I would think it was funny. He then told me he could not do the procedure I had come in for, and referred me to a plastic surgeon. He then gave me unwanted (and poor) "advice" on another condition I have, for which I am already being treated elsewhere. When I called the plastic surgeon (whom he said to give his name and they would get me in for an appointment quickly), it turned out they don't do the procedure either. Bust.

Because nothing got done in the appointment, I asked for my copay back. The front desk told me they couldn't give it to me without asking the doctor and that he was in with a patient. I said I would wait. After 45 minutes of sitting in the waiting room, they finally returned my copay.

I would not recommend Dr. Solotoff to anyone. Please save yourself the time and trouble (and cash) and go somewhere else.
by Sarah S. xxx.xxx.53.161
January 25, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this dermatologist's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.104.225
January 10, 2013
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this dermatologist answer all of your questions?
Every question I had was answered thoroughly
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.96.44
January 07, 2013
They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. . I would recommend them to my friends and family for sure. The service was impeccable and they were so caring. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities.
by Jeff xxx.xxx.55.64
October 02, 2012
Was this provider's office too cold?
No, it was fine
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office too loud?
No, it wasn't too loud
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.241.235
October 01, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.17.206
August 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.49.147
July 23, 2012
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Map and Directions
191 Presidential Blvd Ste 103, Bala Cynwyd, PA 19004