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Pamela Royal, MD

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Pamela Royal, MD
Royal Dermatology & Aesthetic
(153 Reviews)
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7229 Forest Avenue, Suite 100 Richmond, VA 23226
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Consumer Feedback

(153 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider listen to your input and concerns?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this dermatologist answer all of your questions?
Some were answered
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.51.160
July 19, 2013
Does this provider have helpful information available online?
Yes, but very little
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.22.34
July 17, 2013
by Anonymous xxx.xxx.5.146
July 16, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by christine benjamin xxx.xxx.216.224
July 11, 2013
Was this provider's office clean?
It was satisfactory
Was this provider's staff friendly?
Friendly Enough
Does this provider always put the customer first?
Yes, they always put customers first
Would you refer this provider to a family or friend?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.100.11
July 03, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Pat couser xxx.xxx.66.6
June 28, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.12.15
June 18, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.146.206
May 16, 2013
Was this dermatologist's staff friendly?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's office easy to locate?
I got lost, but eventually found it
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.25.26
April 22, 2013
Does this dermatologist use current and safe equipment?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider offer flexible appointment times?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.12.17
April 22, 2013
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Map and Directions
7229 Forest Avenue, Suite 100, Richmond, VA 23226