James Hagen, OD

James Hagen, OD
James Douglas Hagen, OD 12979 Southwest 112th Street Miami, FL 33186
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by chelle xxx.xxx.85.5
April 12, 2012
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They were so friendly and pleasant to me during my appointment and made me feel right at home.
I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs.
by Anonymous
February 13, 2012
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
December 14, 2011
Was it easy to make an appointment with this provider?
No, it took a while
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous
December 07, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
Are you going to visit this provider again?
Without a doubt!
by Anonymous
October 28, 2011
Did this provider prominently display their diplomas or business license?
Yes
Did this optometrist seem knowledgeable about different types of contacts?
Yes, I was impressed
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
September 07, 2011
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional.
by Anonymous
May 19, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
May 10, 2011
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