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Retna Billano, MD

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Retna Billano, MD
Montclair Dermatology
(10 Reviews)
> Get Phone Number & Directions
840 Montclair Rd Ste 327 Birmingham, AL 35213
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Did this doctor answer all of your questions?
Yes
Would you recommend this doctor to others?
I Already Have
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this provider seem up-to-date with the current advancements in their field?
Definitely
by Anonymous xxx.xxx.54.139
May 08, 2014
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.236.53
September 30, 2013
I don't think they have any qualifications! There definitely wasn't anything displayed. They don't always adhere to the customer is always right policy here. Although I have seen them apologize for some mistakes it doesn't happen very often. One thing that I don't appreciate, is that they close exactly at their scheduled time whether someone needs help or not. I can't count on them to help me if I show up even a couple of minutes past their closing time. They try to keep the restrooms stocked, but sometimes they run out of stuff. I have had to ask them a few times to re-stock. When I told them about my situation, they were somewhat understanding, but they could have been more caring. They didn't try very hard to understand where I was coming from. They seem most interested in making money off me-and the staff are a bunch of catty, rude women! Example-I wanted to have ear lobe surgery and I was given a price upfront. The doctor performed the surgery on one ear then I was told it would be an additional charge for the other ear! So of course I had to go with it to match the other ear.......
by Fergie xxx.xxx.241.129
June 25, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.111.184
May 02, 2013
Were the restrooms clean at this provider's office?
No, they definitely weren't clean
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this dermatologist's staff friendly?
Friendly Enough
by Anonymous
January 23, 2012
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
August 06, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
June 24, 2011
Were you able to relax during your appointment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
May 19, 2011
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time.
by mary austin
March 26, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Would you recommend this provider to others?
I Already Have
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
March 16, 2011
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Map and Directions
840 Montclair Rd Ste 327, Birmingham, AL 35213