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Dean Klug, MD

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Mid-South Ear Nose & Throat

Cordova, TN

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Dean Klug, MD
Mid-South Ear Nose & Throat
(23 Reviews)
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8090 Walnut Run Rd Cordova, TN 38018
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
August 28, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I got an appointment quickly. I've never had to wait too long. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They are great
by Jerry
August 18, 2011
Did this ENT Otolaryngologist promptly contact you with any test results?
Absolutely, I couldn't believe how quickly they got back to me
Would you recommend this ENT otolaryngologist to others?
I Already Have
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
July 25, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this ENT Otolaryngologist recommend surgery too quickly?
Not at all, I was given several other options to try first
by Anonymous
July 25, 2011
Would you refer this provider to a family or friend?
Yes
Was the waiting area spacious?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
July 18, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
June 20, 2011
Did this ENT Otolaryngologist recommend surgery too quickly?
Not at all, I was given several other options to try first
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
May 31, 2011
Did this provider answer all of your questions?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
May 02, 2011
Does this provider use current and safe equipment?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
May 02, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
April 18, 2011
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Map and Directions
8090 Walnut Run Rd, Cordova, TN 38018