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Dean Klug, MD

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Mid-South Ear Nose & Throat

Cordova, TN

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Dean Klug, MD
Mid-South Ear Nose & Throat
(23 Reviews)
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8090 Walnut Run Rd Cordova, TN 38018
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.157.160
June 10, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.8.4
November 20, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.187.162
May 01, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
February 21, 2012
Did this provider prominently display their diplomas or business license?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
Did this ENT Otolaryngologist answer all of your questions?
Yes
by Anonymous
January 14, 2012
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was the waiting area spacious?
Yes, extremely spacious
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this ENT otolaryngologist to others?
I Already Have
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
January 10, 2012
Does this ENT Otolaryngologist use current and safe equipment?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Were you able to relax during your appointment?
Yes, I was completely at ease
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
October 31, 2011
I was given a polite greeting when I walked in. It was nice to be acknowledged. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. I have more than once recommended them to my friends and people I've met. They are the best of the best! Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by Manofplay
October 24, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this ENT Otolaryngologist recommend surgery too quickly?
No
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
October 17, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you experience unnecessary pain during your visit?
No
by Anonymous
September 20, 2011
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Map and Directions
8090 Walnut Run Rd, Cordova, TN 38018